This time, the attitude to me providing the evidence was significantly different. Even though this time he was not hardly trying to cover his tracks, and it was absurdly simple to point directly to him. I wondered if it was just me, or not, and I guess not. Sat Mar 17 Interesting since the last time i had this issue come up late last year, I contacted Ebay as the buyer was threatening to leave negative feedback, report me to Ebay and do everything in their power to make sure I had to pay the FVF on a four figure sale as there was no way I was going to send this item to the scammer.
I had blocked his ''wifes'' account from buying the item and woke up the next morning to the item having been purchased by this buyer at the full price and already paid for. He also had stated that he would not agree to ''buyer cancelled the sale''. I had already done some research on this buyer including running credit and background reports only to find many negative issues on both credit and background reports, including fraud under both names.
When I reported this to Ebay i received a nice email from the head of Trust and Safety's office assuring me that Ebay would have my back on this issue and advised me on how to cancel the item and process the refund. The buyer had also been contacted by Ebay and was now panicked that I was going to take to much time to refund their money as they now suddenly needed that money desperately.
This person was now emailing me every hour needing their money refunded immediately and suddenly went from being the scammer to worried about being scammed. I must admit I was enjoying the show immensely!! The end result was I finally cancelled the order and refunded the money. So now Ebay, who has no skin in the game, expects us to send our items out to buyers that we had blocked?? This is a real problem on Ebay, I can certainly attest to that.
Granted it doesn't happen frequently, but it does happen and when it does it can be very problematic. While it appears Ebay is backtracking a little bit on what I reported last year, the end result is the same. The seller is still suppose to honor the sale and trust Ebay is looking into the matter. I don't know why they would think this would be OK with sellers. They have done nothing on this specific subject to gain our trust and everything to blow it up.
It is a process that needs some serious improvements. And if a seller puts a buyer on his BBL, then that should always, without question be honored by Ebay. It would be within Ebay's powers to but any account linked to accounts we have in our BBL together so that none of them could purchase from us, but sadly they don't.
Fleabag is the home of the new type of thief, protected from the dreaded seller at all costs. It would be a very cold day in that hot place before I would send anything to a buyer who I suspect of being a scammer. Fleabag could do me a favor and ban me as I refuse to cater to the scammer even if it does have percent feedback. Instead of all the machinations needed to address and 'maybe' correct these occurrances after the fact, this is easilly able to be prevented at the root.
And eBay need never reveal any 'details' either. Whenever one of these scammer buyers has been deemed so by an attempt to defraud a transaction the first time, eBay could simply deny them an opportunity to open another account. Of course that would lower both 'membership' count and GMV 'growth' metrics which they use to brag to the street. The fact they refuse to even try to enact that simple preventative solution ''clarifies'' all one needs to know about how serious and 'trustworthy' eBay actually is in preventing buyer fraud and subsequent seller loss.
Especially when it might impact eBay's own 'concerns'. I had a prospective low feedback buyer ask silly questions, which earned him a place on my block list. The questions could have easily been answered if he simply read the item description, so this raised a red flag. After 24 hours of not responding, this person decided to go ahead and purchase. Of course, he couldn't with his User ID, so he created a new one to buy the item.
I knew it was the same buyer since both the question and the purchase were from the same small town. Rather than get penalized for non-fulfillment of the order, I explained in an e-mail why I blocked him. And also copied and pasted the eBay rule which states that a buyer cannot circumvent a block and buy with another ID.
Did not have any problem, at least this time. I see eBay, in their attempt to copy everything Amazon does, eventually ridding themselves of block lists altogether, since there is no such option on the River- you must deal with every Amazon kook buyer, no matter what the circumstance. I had a buyer who had two unique, one of a kind items ''lost'' in shipping.
I queried the mail person who delivered them spoke to him on the phone and he said he remembered doing so due to my branded packaging materials I include my own marketing stuff on each package. So I knew she was a liar, and I was out two somewhat expensive items. After that I blocked her. She tried to buy a third thing, and then emailed me asking why.
I didn't reply. She kept emailing getting more and more abusive. She then had her son buy the thing she wanted. I did a little digging it was odd someone bought something exactly the same as the thing she wanted , and found out it was her son. I called eBay and asked if I had to ship. At that time, they said no I didn't this was five or six years ago.
And the CSR said they'd give the buyer a ding for attempting to circumvent a block I don't know if they did or not but I did get a rude email from him once eBay told him I didn't have to ship. So it seems they've changed the rules once again, making us ship even if the buyer circumvents our blocks. What's the point of being able to block then? More seller-hating behavior from eBay. Most buyers that realize they are blocked from purchasing from you will just move on.
It is a minority of buyers that get persistent or creative so they can purchase whatever it is they deem they want. I agree with everyone here. Ebay needs to be more forthcoming about this and they need to be willing to enforce the rule. That just shouldn't happen period. Marie I agree that there should be no breach of eBay's published rules. But, sadly, it happens all the time. Many of the problems buyers and sellers encounter are the result of simple misunderstandings about what is for sale and the terms of the sale.
For example, some sellers only want to sell to bidders who live in a certain country, or who will pay using PayPal. Only bid on or buy an item if you can meet the requirements described in the listing. If you bid on an item and you don't meet the seller's requirements, we consider that unwelcome and malicious buying''. It should surprise no one that a gaggle of corporate criminals enable theft and fraud by another subset of criminals. While I know it sounds good and many might think it would be something Ebay should enforce, it just isn't that simple on this one.
Ebay can't nor should they force a buyer to adhere to such a seller TOSs. It is Ebay intention that all sellers TOSs need to meet or exceed stated policy and rules for selling on Ebay. That just isn't always the case. Therefore blanketly enforcing the portion of a policy you stated above can be problematic. Just as there are buyers that don't operate within the rules, there are sellers that don't either. Remember to include your name as you would like it to appear in the blog.
Just found out at eBay if a Buyer bids your item and then retracts the bid, meaning they no longer are involved in the auction, they backed-out, and you then block them, eBay allows them to re-bid the item they retracted their bid on, even though the Buyers ID is on the Seller's Blocked Bidder List before they re-bid.
In addition, the Blocking Email Contact from Blocked Bidders still does not function and eBay has no intention of making the function a working function as, according to the U. CS Rep. No Seller protection from eBay anymore - and eBay has practically lied, in writing, promising Seller protection which never came to pass. Login is required to post comments. To sign in to leave a comment, fill in the form below.
If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page. Dear Ina, Just found out at eBay if a Buyer bids your item and then retracts the bid, meaning they no longer are involved in the auction, they backed-out, and you then block them, eBay allows them to re-bid the item they retracted their bid on, even though the Buyers ID is on the Seller's Blocked Bidder List before they re-bid.
Tweet Share. Comments 10 Permalink. Thu May 6 I'm not sure half the supposed blocks work. I know one that doesn't. Is this really a big deal? I've retracted bids and then re-bid because I put the wrong amount in. I would never actually take time out my day as a seller to block someone for this Fri May 7 I agree with mjr I don't think it's a big deal for someone to change their mind or make a mistake like mjr55 said or maybe decide they really can't afford it. I've never done it, but to each his own.
There are buyers who would use an unlimited ability to retract bids as a tool to discover a current high bid, for many reasons. Sometimes it would even match the reason they have to input to make the retraction, but point is, even if eBay messaging worked as advertised, lack of civility is no longer a sure indicator of lack of pure intent.
Mon May 10 If a buyer makes a seemingly legit error, retracts, and bids the correct amount, then it's probably a no harm no foul event.
Type the email address and password associated with your eBay account and click Sign In. Alternatively, you can click Sign in with Facebook , or Sign in with Google to sign in with your Facebook or Google account. If you have two-factor authentication turned on, you may need to enter a 6-digit code sent to you via text message to log in.
It's the fourth option in the upper-left corner at the top of the eBay home page. Type Block a buyer in the search bar. Click the bar next to the icon with the magnifying glass at the top of the page and type " Block a buyer " in the search bar. This displays a link to a form you can fill out to block a buyer. Click Block a Buyer. It's the blue button that appears at the top of the search results. Type in the eBay username of the user you want block. If you are entering multiple eBay usernames, separate each name with a comma.
Click on Submit. It's below the text box at the bottom of the form. The eBay users you have blocked will no longer be able to contact you about your listings, and will no longer have the ability to buy or bid on your items  X Research source. To unblock a user, follow steps 1 through 6 to return to your blocked user list. Delete a blocked user from the list and click Submit.
To unblock all users in your blocked user list, click Restore list above the blocked list. Method 2. You can use any web browser on PC or Mac If you have never sold anything on eBay, these options may not be available. Click Sign In. Click on My eBay. It's in the upper right corner of the eBay website. Click Account.
It's the third tab above your account summary page. Click Site Preferences. It's in the sidebar menu to the left. Scroll down and click Shipping Preferences. It's the link at the bottom of the page. This displays the "Manage Shipping settings" page. Click on Edit next to "Exclude shipping locations". It's near the bottom of the "Manage Shipping settings" page. The "Edit" link is on the right side of the page across from each option in the menu.
Click on Save. This saves your new shipping settings. Users located in the countries you blocked will no longer be able to buy from you or bid on your listings  X Research source. To apply your new settings to all your current listings, place a checkmark within the box next to "Apply to all current live listings. I have a seller who has been acting crazy and making accusations towards me. How do I report this?
The only thing you can do is ignore them. I've had 20 emails from a seller accusing me of damaging their goods deliberately so I can return it. Not Helpful 7 Helpful You can't, but you can report this seller to eBay and perhaps they will block them. Not Helpful 14 Helpful Why hasn't eBay created an easy way to block sellers who sell 'fake' items labeled as 'factory' and who tag their items incorrectly? Because the majority of eBay sales come from counterfeit items.
Include your email address to get a message when this question is answered. You may block up to 5, individual eBay users. Helpful 0 Not Helpful 0. You Might Also Like How to. How to. About This Article. Gallery New media New comments Search media. Top Finds.
You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser. Thread starter JoeCool Start date Mar 23, JoeCool Bronze Member. Feel free to post the member names of buyers that have won your auction and never paid, tried to scam you, gave unwarranted bad feedback, or just gave you some type of problem.
Go to the Block bidders or buyers from your listings - opens in new window or tab page. · Enter the buyer's username in the text box . Set up a list of bidders/buyers who will no longer be able to bid on, or purchase, your listings. Add an eBay user to my Blocked Bidder/Buyer List. Blocking a buyer on eBay · 1. Go to the Block buyers from your listings page. _Buyer androider-games.ru · 2. Enter the buyer's username in the text box (you.