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IMZ files are processed. A total progress bar allows you to audit this process, which will take about 8 minutes. The final recovery disc may be safely removed during this time, but may also be left in the optical drive since it is not bootable. You will then be prompted to restart the computer. Select Yes. A warning window appears, giving you one last chance to stop the restart, but disappears. No user intervention is required and should be avoided after this point.
Windows setup continues on the desktop and DOS window for IBM system setup, with progress measured by a Factory Preinstallation window on the right side of the screen. The processes are updating installed softwares. A warning that antivirus software is not installed appears repeatedly in the system tray, but this should be ignored.
The entire process at desktop takes about 25 minutes. Then the computer restarts, does some more DOS full screen processing, and restarts again to a Windows desktop where factory preinstallation continues for about 12 more minutes, another restart to a DOS screen and then back to the Windows splash screen and back to the desktop for more preinstallation. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
The computer does not start until the password is entered. Exception: If only an SVP is installed, the password prompt does not appear when the operating system is booted. A power-on password POP protects the system from being powered on by an unauthorized person. The password must be entered before an operating system can be booted. The system administrator then provides the user HDP to the system user. If it has, it can be used for access to the hard disk drive.
If no master HDP is available, Lenovo does not provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee. Attention: If the SVP has been forgotten and cannot be made available to the servicer, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee.
Remove the backup battery. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does not appear. The POP has been removed. Reinstall the backup battery and the battery pack. Rescue and Recovery screen opens. If Using Passphrase item is displayed in the menu, this function is available on the ThinkPad computer. The system Restart Required window is displayed. Click Yes. Select Security , using the cursor directional keys to move down the menu.
Select Password. Select Power-On Password. In the Changes have been saved window, press Enter. Press F10; then, in the Setup confirmation window, select Yes. Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the servicer, Lenovo does not provide any services to reset the user HDPs or to recover data from the hard disk drive.
The Rescue and Recovery screen opens. For the other models, enter the master HDP. Select Hard-disk x password , where x is the letter of the hard disk drive. A pop-up window opens. Select Master HDP. Select Yes in the Setup Configuration window. To reduce power consumption, the computer has three power management modes: screen blank, standby, and hibernation. When the computer enters standby mode, the following events occur in addition to what occurs in screen blank mode:.
To cause the computer to return from standby mode and resume operation, do one of the following:. Also, in either of the following events, the computer automatically returns from standby mode and resumes operation:. Note: The computer does not accept any input immediately after it enters standby mode. Wait a few seconds before taking any action to reenter operation mode. Note: If the computer enters the hibernation mode while it is docked to the docking station, do not undock it before resuming normal operation.
If you do undock it and then try to resume normal operation, you will get an error message, and you will have to restart the system. Also, the computer goes into hibernation mode automatically in either of the following conditions:. When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard disk drive.
Use the following procedures as a guide in identifying and correcting problems with the ThinkPad computer. Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products, prototype cards, or modified options can lead to false indications of errors and invalid system responses. Identify the failing symptoms in as much detail as possible.
Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation. You can detect errors by running the diagnostics test included in PC-Doctor. This section is an overview of the procedure. For some possible configurations of the computer, PC-Doctor might not run correctly. Note: When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using PS2.
PC-Doctor cannot be used to test a device that is in the docking station, even if the computer supports the docking station. A batch file automatically starts up to prompt you through the process of creating diskettes. You are notified of how many diskettes you will need. You are prompted to insert each diskette in sequence. Typically, all you need to do is to press the Enter key for the floppy drive; the system then formats and creates the diskette.
Once all the diskettes have been created, the ThinkPad computer will reboot. The user is asked to remove all diskettes from the drive, or to insert the first diskette created if it is desired to run the diagnostics. Note: In the following procedure, you can select an item not only with the arrow keys, but also with the TrackPoint pointer.
Instead of pressing Enter, click the left button. Insert the PC-Doctor disk into the diskette drive; then power on the computer. On the first screen, select the model and press Enter. Follow the instructions on the screen. The main panel of PC-Doctor appears. Select Diagnostics with the arrow keys, and press Enter.
Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names may appear in the PC-Doctor menu. Run the applicable function test. If there is a problem, PC-Doctor shows messages describing it. To exit the test, select Quit — Exit Diag.
To cancel the test, press Esc. Note: After running PC-Doctor, check the time and date on the system and reset them if they are incorrect. This product is designed to help you troubleshoot and resolve problems related to your computer. Select one of the categories listed below to display symptoms and solutions:.
Check that power is supplied when you turn on the computer. Disconnect the ac adapter and install the charged battery pack. Check that the battery pack supplies power when you turn on the computer. If you suspect a power problem, see the appropriate one of the following power supply checkouts:. Unplug the ac adapter cable from the computer. Measure the output voltage at the plug of the ac adapter cable.
See the following figure:. Note: Output voltage of pin no. If the voltage is not correct, replace the ac adapter. If the voltage is acceptable, do the following:. Note: Noise from the ac adapter does not always indicate a defect. Perform operational charging.
If the battery status indicator or icon does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon still does not turn on, replace the battery pack. If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack. If it is still not charged, go to the next section. This protects the battery pack from being overcharged or from having a shortened life.
To check your battery, move your cursor to the Power Meter icon in the icon tray of the Windows taskbar and wait for a moment but do not click , and the percentage of battery power remaining is displayed. To get detailed information about the battery, double-click the Power Meter icon. Note: If the battery pack becomes hot, it may not be able to charge. Remove it from the computer and leave it at room temperature for a while.
After it cools down, reinstall and recharge it. Note: Recharging will take at least 3 hours, even if the indicator does not turn on. The resistance must be 4 to 30 K. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board.
Power off the computer, and unplug the ac adapter from it. Turn the computer upside down. Measure the voltage of the backup battery. See the following figure. Bluetooth wireless is operational. This indicator is on when. Note: Do not move the system while the green drive-in-use light. Note: If you are using Windows , the Ultrabay Enhanced. Note: Do not apply any physical shock to the computer while. Using cursor keys, select HDD diagnostic program.
Using cursor keys, select Main hard disk drive or Ultrabay. If enabling the Touch Pad does not. The following table shows the function of each combination of Fn with a function key. This combination of keys also functions as a sleep button. If you. Bluetooth features. This function is not supported if different desktop images are displayed on the computer display and the external monitor the Extend desktop function. This function does not work while a DVD movie or a video clip is playing.
Note: Multiple users can log on to a single operating system by using. Note: You cannot use this Utility to detach the computer from the. Note: This function is supported only on the ThinkPad computers that. Welcome to ManualMachine. We have sent a verification link to to complete your registration. Log In Sign Up.
Forgot password? Enter your email address and check your inbox. Please check your email for further instructions. Enter a new password. Contents About this manual. The manual is divided into sections as follows: v The common sections provide general information, guidelines, and safety information required in servicing computers. Important This manual is intended for trained service personnel who are familiar with ThinkPad products.
To download software fixes, drivers, and BIOS, do as follows: 1. Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: v If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you continue. Important service information Attention: The setup configuration on the computer you are servicing may have been customized. Strategy for replacing a hard disk drive Always try to run a low-level format before replacing a hard disk drive.
Important notice for replacing a system board Some components mounted on a system board are very sensitive. Attention: When handling a system board: v Do not drop a system board or apply any excessive force to it. How to use error messages Use the error codes displayed on the screen to diagnose failures. Diskette compatibility matrix Diskette compatibility matrix The compatibility of each of the drives with the diskettes for it is as follows: Diskette Diskette Compatibility drive capacity 3.
Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Safety notices Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Safety notices Safety notice 7 DANGER Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.
Safety notice 8 DANGER Before removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Safety information Safety information The following section presents safety information with which you need to be familiar before you service a ThinkPad computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
Electrical safety Observe the following rules when working on electrical equipment. Safety information Important Use only approved tools and test equipment. Safety information v Do not service the following parts with the power on when they are removed from their normal operating places in a machine: — Power supply units — Pumps — Blowers and fans — Motor generators and similar units.
This practice ensures correct grounding of the units. Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. Consider these conditions and the safety hazards they present: v Electrical hazards, especially primary power primary voltage on the frame can cause serious or fatal electrical shock v Explosive hazards, such as a damaged CRT face or a bulging capacitor v Mechanical hazards, such as loose or missing hardware To determine whether there are any potentially unsafe conditions, use the following checklist at the beginning of every service task.
Checklist: 1. Check the power cord for: a. Remove the cover. Safety information 9. Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD. Notes 1. When handling ESD-sensitive parts: v Keep the parts in protective packages until they are inserted into the product.
Note The use of a grounding system to guard against ESD damage is desirable but not necessary. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Read this first Before you go to the checkout guide, be sure to read this section. Important notes v Only certified trained personnel should service the computer.
Read this first Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use. To install the factory contents by using Product Recovery discs, do the following: Note The recovery process might take up to 2 hours.
General descriptions Related service information A total progress bar allows you to audit this process, which will take about 8 minutes. A warning window appears, giving you one last chance to stop the restart, but disappears automatically after about 5 seconds. Power-on password: A power-on password POP protects the system from being powered on by an unauthorized person.
Turn off the computer. Remove the battery pack. B If an SVP has been set and is known by the servicer: 1. Related service information How to remove the hard-disk password Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the servicer, Lenovo does not provide any services to reset the user HDPs or to recover data from the hard disk drive.
Press F Power management To reduce power consumption, the computer has three power management modes: screen blank, standby, and hibernation. Screen blank mode Screen blank mode has three variants, as follows: 1. To end screen blank mode and resume normal operation, press any key. Related service information Standby mode When the computer enters standby mode, the following events occur in addition to what occurs in screen blank mode: v The LCD is powered off. To cause the computer to return from standby mode and resume operation, do one of the following: v Press the Fn key.
Also, in either of the following events, the computer automatically returns from standby mode and resumes operation: v The ring indicator RI is signaled by a serial device or a PC Card device. Checkout guide Checkout guide Use the following procedures as a guide in identifying and correcting problems with the ThinkPad computer. To run the test, do as follows:. Checkout guide Note: In the following procedure, you can select an item not only with the arrow keys, but also with the TrackPoint pointer.
A pull-down menu appears. Its exact form depends on the model. All Rights Reserved. Use the cursor keys and ESC to move in menus. Connect the ac adapter. If the voltage is acceptable, do the following: v Replace the system board. To check the battery pack, do the following: 1. Checking the backup battery Do the following: 1. Product overview. Product overview Status indicators The system status indicators show the status of the computer, as follows: 1 2 3 4 5 6 7 8 9 10 11 10 9 8.
Blinking green: Data is being transmitted. R Green: Bluetooth wireless is operational. This indicator is on when Bluetooth wireless is on and not in suspend mode. To enable or disable Caps Lock mode, press the Caps Lock key. When this indicator is on, do not put the computer into standby mode or turn off the computer. Note: Do not move the system while the green drive-in-use light is on. Sudden physical shock could cause drive errors. This indicator stays lit whenever the computer is on and is not in standby mode.
Blinking green: The computer is entering standby mode or hibernation mode, or is resuming normal operation. Blinking green: An Ultrabay Enhanced device is in the process of being detached. Turn off: An Ultrabay Enhanced device is ready to be attached or detached. Note: If you are using Windows , the Ultrabay Enhanced status indicator does not blink while an Ultrabay Enhanced device is being detached. Instead, a message box pops up when the process is completed; then the indicator turns off.
FRU Applicable test System board 1. If the docking station or the port replicator is attached to the ThinkPad computer, undock it. Note: Do not apply any physical shock to the computer while the test is running.
Make sure the modem is set up correctly. Conexant Smart Modem Interrupt b. Conexant Smart Modem Dialtone Audio 1. Turn on the computer. Keyboard 1. Remove any diskette from the diskette drive, and then turn off the computer. Press enter. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. Press Enter to start the diagnostic program.
If the problem does not recur, return the DIMM to its place, remove the other one, and run the test again. Fan 1. Turn on the computer and check the air turbulence at the louver near the PC Card slot. If the TrackPoint is disabled, select Automatic to enable it. After you use the TrackPoint, the pointer may drift on the screen for a short time.
This drift can occur when a slight, steady pressure is applied to the TrackPoint pointer. This symptom is not a hardware problem. If the pointer stops after a short time, no service action is necessary. If the Touch Pad is disabled, select Automatic to enable it.
Product overview Fn key combinations The following table shows the function of each combination of Fn with a function key. When you press this combination, a panel for selecting a power scheme appears. Notes: 1. To return to normal operation, press the Fn key only, without pressing a function key.
If you want to use the combination to put the computer into hibernation mode or shut the computer down, change the settings in the Power Manager. You can quickly change the power state of each feature in the list. Note: Multiple users can log on to a single operating system by using different user IDs. Each user needs to change the settings. You can stop and remove all the USB devices safely by clicking the button. Lenovo Diagnostics Utility.
Lenovo VeriFace Utility. Back to the list of Lenovo Laptop models. This brief videos will show you how to install a driver that does not contain a setup utility. How to find drivers for devices using a Hardware ID. Drivers Motherboards Video cards Notebooks Printers.
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