Response from Zampano on Dec 28, Dear Rebecca, Thanks for your review and your honest criticism! I really regret that you have so many negative points and I really want to apologize for that! This is not our standard and I will directly check this! Very clean, tidy, warm and comfortable but not sure why you would have a kitchenette without a kettle!
Service lacking. Great location right next to Christmas Market but also above a nightclub that is open until am, think twice if your not a party person!! Thanks for your review Justin! I regret that you didn't had a stay it should be! I would like to apologize for your negative points! This hotel is in a perfect location. The room was spacious and modern, and offered great value for money. I would have no hesitation in recommending this hotel and would certainly return if visiting Cologne again.
Stayed 4 nights in Nov Response from Zampano on Dec 5, Hope to see you again soon! This is an awesome hotel. We had a room on the 4th floor facing the square. It had a little balcony, which was super cool. The room was called Dominata. Super close to everything. Truly an awesome place to stay. Stayed 4 nights in Oct Response from Zampano on Oct 16, Thanks for your great review and the kind words!
Hope to welcome you again soon :. The room was fantastic.. After an hour of trying we found someone staying there who helped us and get a number that we could call. I did try the name on em but no answer. Finally Mark told us to go to the currywurst rest and get our key. Stayed 2 nights in Sep Response from Zampano on Oct 25, Thanks for your review Patricia! I feel so sorry for the trouble you had at the check in! You could have reached us by phone or whatsapp for help. The key cards at MyCurry is an emergeny solution.
The location, comfort, view, and space is perfect. Small hotel with a large value. I'm sensing this hotel is fairly new and working out the logistics of being a non-reception hotel. The concept is to check-in with an app on your phone and they notify you when the room is ready. That was awesome.
I was able to check-in en route to Cologne. However, the app also allows you to open the main door and your hotel room door. Well, without an international data plan, this didn't work for me. Luckily, a friend who had been there a couple of weeks prior told me to go to the Currywurst stand down the street and inquire about a key. I never would have known this by any of the emails leading up to the visit. The Hotels. So, obviously, they are working on these details.
Other than that, this place fit me perfectly. There is some night noise from the square it's on, but nothing that was too distracting. I definitely will stay here again when returning to Cologne. Stayed 3 nights in Sep Response from Zampano on Sep 27, Thank you so much for your good review and your kind words Jim!
I am happy that you liked our hotel and the concept. Our guests should use the app for entering the hotel. We store the key cards just for emergency situations : But we are currently working on a better solution. Hope to see you again soon!! The hotel is located in a busy part of Cologne and very handy for getting food and drink. It can be a bit noisy because of this. The hotel was clean. I would have liked to seen a kettle for a cup of tea and an iron for the price I paid.
The app on my iPhone worked well on the room but the outside door did not work well with the app at all. I had to get an entry card to get in on the second night. Response from Zampano on Sep 10, Thanks Robert for your review! You could get a kettle and an iron on request - maybe interesting for your next stay ;. The only issue we had was that it was very hot in Cologne and there is no air conditioning.
The staff were kind enough to get us a fan which helped alot. With the windows and doors closed the 4th floor room was very quier, even on a vusy night. Stayed 3 nights in Aug Response from Zampano on Aug 27, Thanks for your good review Luigi! Stayed 1 night in Jul Response from Zampano on Aug 13, Thanks for this good review :. This hotel was in a central area of Cologne, upstairs from a busy square, with a small lift. The double was two twin beds pushe together, with two single quilts.
The bathroom was small but clean, there was excellent storage space and the separate kitchen area had a small balcony attached. Checkin and entry was through a phone app which sometimes took several attempts to work.
The room was quite noisy at night probably not the choice of someone concerned by this. It was easy walking distance to the Cathedral, station, central shopping area, the river and many eating places. While the room had a kitchen, there was no toaster, and the kitchen had no cooking utensils or plates. Hotel staff delivered a picnic basket with a couple of plates, 2 knives, 2 forks ,1 teaspoon, wooden spoon, 2 mugs and a pot.
This was totally inadequate for any but the most basic food preparation, if you are considering self-catering this is not the place to stay, but there are many food choices within even 50 metres so this may not be a problem. The room was made up daily which was unexpected but nice. Stayed 3 nights in Jul Response from Zampano on Jul 18, Thanks for your review and your honest citicism.
What did you miss in the kitchen? The hotel was in a great location, but one the rooms did not have air conditioning and you were forced to keep the windows opened. You had too much noise all night and bugs flying in. We booked our hotel for four nights, but I did three nights then I added a night all booked together, but realized I needed a four night.
They made my girls and my husband and I pack both rooms check out and wait until three to re-check for last night causing us to miss out in our sight seeing plans. Stayed 3 nights in Jun Response from Zampano on Jul 3, Thanks for your comment Adriana! Very clean and modern rooms. Everything is walking distance. Lots of food and drink in close walking distance. Small balcony with table and 2 chairs was a nice touch. Overall very happy with our stay. Having said that we would still stay at this hotel again if in Cologne.
Response from Zampano on Jun 15, Thanks Richard for your great review and your kind words! Also thanks for your critic point! We will discuss this. Innovativ, simple, comfort, good Location I really liked it and would recommend it! Response from Zampano on Apr 23, Thank you so much for your great review and your kind words! When I first looked at this hotel on hotels. However, this hotel was amazing: a small boutique hotel at one of the most beautiful spots of old city in Cologne, surrounded by all the nice bars and restaurant, and walk-able to the train station HBF , the main shopping area around Schidlergasse, and yet blissfully quiet at night, due to double-glazed windows.
The one downside is that this hotel doesn't have a reception - you receive a digital key via an app, or you can collect a normal digital key card as used in other hotels from a small restaurant, next door which is slightly unusual, but it all went very well and the restaurant is apparently open until 1am, so picking up the key was very flexible and easy.
The rooms are impeccable: very modern, incredibly well maintained and so clean, it literally felt like I was the first person to sleep in the room. My room was slightly compact, but very well designed, the bathroom boasted a huge shower, beautifully tiled. The bed was a bit narrow, but sufficient. What impressed me the most was the beautiful view from the room, overlooking the historic buildings of Alter Markt.
All in all, it felt like I was staying in my own flat, not in a hotel - very authentic and cosy stay in Cologne. Loved it! Stayed 3 nights in Feb Thanks Uta for your very good review and your kind words! Hope to see you again soon in the Grand-Motel for friends :. Easy check in process.
Excellent location. Large room. Response from Zampano on Feb 19, Thanks for your good review Rhiannon :. Funky concept hotel with nicely appointed rooms right on the Alter Markt. Some rooms have a view on the Dom too. The record player with a selection of kitsch vinyl is a nice touch and the AppleTV equipped TV means you can watch your own stuff from your phone.
Response from Zampano on Feb 1, The property location is fantastic and the rooms are stylish. Regarding the room: For the size of the bedroom I would have liked a sofa for 2 people rather than a few chairs dotted around. The bathroom was large too but the shower cubicle itself pretty small - a bath or at least a larger shower would definitely be of benefit. Although there is a kitchen sink and a two ring hob and cooking equipment, there was no kettle.
And there was no safe in the room. Unfortunately our room on the first floor was noisy into the night due to a bar underneath us or maybe across the road. There is no reception area and no staff to meet you, check in is done via a smartphone app that you have to download and then you either open your door with your phone, or collect a key from a currywurst shop down the street.
That's all fine if you know what you're getting yourself in for but until we arrived we had no idea I recieved an email in German about the app a few days previously but assumed it was optional. So if we had no phone battery after our long journey to Cologne then i'm not sure what we would have done! So sadly I was a bit disappointed with our experience overall.
The price was alright and so if you will be out til 3am with the revellers below are happy checking in via smartphone then I'm sure you'll have a great time here! Dear Joanne, thanks for your review and your honest criticism! We will note your negative points for the future to prevent such missunderstandings. Best regards. Unlike most hotels,there was no staff rather a pick up,point for keys next door to the property.
Management was only a phone call away. Overall I really liked the stay and enjoyed the mini apartment style hotel. I would stay here again. I liked the privacy. The accommodations were nice and simple. The space even had a balcony. Really cool. I enjoyed the convenience of being in the city center. Response from Zampano on Jan 23, Hi Jules, Thanks for your good review! I am glad that you enjoyed your stay with us! There was also nobody around to give us an actual physical key.
Was told by an incredibly rude man on the phone that this was somehow my fault. I emailed them several times to see if there was a quieter room we could move to as obviously nobody actually works there to be able to deal with issues in person! The only upsides were the location and the Apple TV. I would suggest employing some staff would be a good starting point for them if they want to improve things.
I really regret that you had some problems with getting in the hotel. We store key cards in the neighbourhood for such situations. We always answer e-mails! At nigt it's easier and faster to reach us by phone or Whatsapp. Sorry for your bad experience with us! We definitely can do it better! TBH, I was in 2 minds about leaving a review as I kind of what to keep this hotel a secret because I think once everyone hears about it it'll be fully booked all the time! I found it by chance when looking for somewhere different to stay for a few days in Cologne just before Christmas with my partner.
I've always wanted to see the Christmas markets so wanted to be as close to the action as possible! This could'nt have been closer.. Upon arrival we couldn't believe how close it was to the station and cathedral. Checking in could confuse a few people but it was so simple. There are no staff or reception which is probably how they keep the costs down. But you get clear instructions via e mail beforehand to download the HotelBird app and you receive your details to unlock the front door and your room.
If this doesn't work apparently there is a key held in a shop nearby but we never needed this.. We got in very easily - door is on the side of the building next to a shop and takeaway so everything on your doorstep! View from room just blew me away!! Def coming back but only to Room ! I want to live there! Response from Laura on Jan 10, Hi Naomi, wow : Thanks you so much for your lovely review!!! I would love to welcome you again in room ;.
I chose the hotel for the central location for a stay over New Year. The location was fantastic with a great view over the square and the cathedral. Lots of pubs and restaurants nearby and very close to central station and the river. The bed was comfortable and good to have kitchenette, particularly a fridge. The square is quite busy and was noisy over New Year but not sure if that was atypical given it was New Year. Stayed 3 nights in Dec Thanks Garry for your review! Hope to see you again :.
Specially in Christmas Time. Thank you so much for your good review Pedro! Ideal location overlooking the Altmarkt and square. Exceptionally clean. Bed was very comfortable, although we only had one pillow each which did not give any support as it was very soft. The bed initially was a little small but we were upgraded free of charge without any quibble to a much larger bed. Contact is easy made through the app either by email or a phone call.
Thanks for your very good review! See you soon :. I only read the piece of information on my hotel confirmation a few hours prior to check in while i'm on the train toward the city. I phoned the hotel via the number as provided, however, no one picked up.
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